Vendor Terms

Vendor Terms and Conditions for Kekaso.com

Effective Date: February 1, 2026 Last Updated: February 1, 2026

These Vendor Terms and Conditions ("Vendor Terms") govern the relationship between Kekaso.com (formerly known as wa-bulk.com) ("we," "our," "us") and the primary users, businesses, or organizations that register and use the Services as Vendors ("you," "Vendor").

By creating a Vendor account, accessing, or using the Services, you agree to be bound by these Vendor Terms, our general Terms and Conditions, and our Privacy Policy. If there is any conflict, these Vendor Terms will prevail with respect to Vendor-specific obligations.

1. Definition of Vendor

A Vendor refers to any business, organization, individual, or entity that:

  • Registers as a primary account holder on Kekaso.com
  • Uses the platform to manage, send, receive, store, or analyze WhatsApp or other messaging data
  • Uploads or processes customer, lead, or third-party data through the Services

Vendors act as the data controller/business, while Kekaso.com acts as a data processor/service provider for all data processed on the platform.

2. Vendor Eligibility and Authority

You represent and warrant that:

  • You are legally registered or authorized to conduct business in your jurisdiction
  • You have full authority to bind your business or organization to these Vendor Terms
  • All information you provide is accurate, complete, and up to date

3. Vendor Responsibilities

As a Vendor, you agree to:

  • Obtain all required consents and legal permissions from end users, customers, and message recipients
  • Ensure compliance with all applicable laws, including data protection, privacy, telecom, and anti-spam regulations
  • Maintain accurate and lawful customer and contact databases
  • Use the Services only for legitimate business and communication purposes

You are solely responsible for the content, legality, and compliance of all communications and data processed through your account.

4. Data Collection, Storage, and Processing

By using the Services, you acknowledge and agree that:

  • Kekaso.com stores, processes, and retains WhatsApp message content, media files, contact details, metadata, delivery/read logs, and automation records as part of its core functionality
  • Data may be stored on Kekaso.com’s servers or authorized third-party cloud and infrastructure providers
  • Kekaso.com processes Vendor Data solely to provide, maintain, secure, audit, and improve the Services

You confirm that you have informed your customers and users about this data storage and processing and have obtained valid consent where required by law.

5. Vendor Data Ownership

You retain full ownership and legal responsibility for all data, content, and information you upload or process through the Services ("Vendor Data").

You grant Kekaso.com a limited, worldwide, royalty-free, non-exclusive license to host, store, transmit, process, and display Vendor Data solely for the purpose of providing and improving the Services.

6. Prohibited Vendor Activities

You must not:

  • Send unsolicited, spam, or unauthorized bulk messages
  • Use the Services for illegal, deceptive, or fraudulent purposes
  • Violate WhatsApp/Meta platform rules or third-party platform policies
  • Upload or transmit malicious software, harmful content, or infringing material
  • Misrepresent your identity, business, or purpose

We reserve the right to suspend or terminate Vendor accounts engaged in prohibited activities.

7. Compliance with Platform and Third-Party Policies

You agree to comply with:

  • WhatsApp Business, Meta, and any applicable messaging platform policies
  • Local and international data protection laws (including but not limited to GDPR, CCPA, and regional privacy regulations)
  • Telecommunications and electronic communication laws in your jurisdiction

Failure to comply may result in immediate account suspension or termination.

8. Payments, Plans, and Fees

Vendors agree to:

  • Pay all applicable subscription fees, usage charges, and taxes
  • Provide valid and up-to-date billing information

All payments are non-refundable unless otherwise stated in writing. We reserve the right to modify pricing and plans with reasonable notice.

9. Service Levels and Availability

We strive to provide reliable Services but do not guarantee uptime, delivery success, or uninterrupted access.

We may perform maintenance, updates, or changes that temporarily affect service availability.

10. Confidentiality

Both parties agree to keep confidential any non-public, proprietary, or sensitive information received in connection with the Services, unless disclosure is required by law.

11. Suspension and Termination

We may suspend or terminate your Vendor account if you:

  • Breach these Vendor Terms or the main Terms and Conditions
  • Violate applicable laws or platform policies
  • Create legal, security, or reputational risk for Kekaso.com

Upon termination, we may retain or delete Vendor Data in accordance with our data retention policies and legal obligations.

12. Disclaimers

The Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding performance, delivery, or fitness for a particular purpose.

13. Limitation of Liability

To the maximum extent permitted by law, Kekaso.com shall not be liable for any indirect, incidental, consequential, or special damages, including loss of data, revenue, or business, arising from your use of the Services.

Our total liability shall not exceed the total amount paid by you to Kekaso.com in the six (6) months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless Kekaso.com, its affiliates, officers, employees, and agents from any claims, damages, losses, and expenses arising out of:

  • Your failure to obtain proper user or customer consent
  • Your violation of laws, regulations, or platform policies
  • Your misuse of the Services

15. Governing Law and Jurisdiction

These Vendor Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Kekaso.com operates.

All disputes shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

16. Changes to Vendor Terms

We may update these Vendor Terms at any time. Updates will be posted on this page with a revised "Last Updated" date.

Your continued use of the Services constitutes acceptance of the updated Vendor Terms.

17. Contact Information

If you have questions about these Vendor Terms, please contact us at:

Kekaso.com Email: support@kekaso.com Website: https://kekaso.com